Chicago SSD server is now back up and running after the techs worked on the server for a majority of the day.
Due to a long outage that took place to fix the issue, we will be pushing all of the next payment dates back by 2 days.
Thanks for your understanding while we worked to fix this situation, as it was totally and completely unexpected.
Just received an update from the DC in regards to the Chicago SSD server. They replaced a damaged switch which affected the whole cabinet, but are still working on network issues.
We are currently working on an issue with one of the Chicago SSD servers, where the network has been reported as down. One of the VM's was attempting to send out a large amount of DDos to external locations, and the DC null routed based on this.
We will fix the issue as soon as the server starts responding and suspend the perpetrators
We were fixing a pop3 configuration issue that we discovered after an update to the system which was originally meant to offer additional trouble ticketing options. From the looks of it, it seems to have been broken for some time and once it was setup correctly, it attempted to import all tickets from the support email account as new tickets due ... Read More »
FTPit, long time owned by Nipon, has been purchased by Komputer King LLC owner Cameron Fillers.From now on, whenever you submit a trouble ticket or ask a question, all questions and replies will be handled by Cameron Fillers.All services and setups are planned to stay the same, and I also plan to grow the service the same way that Nipon would.Look ... Read More »
While setting up IPMI,there was a technical issue occured in the server causing it to be down for sometime,it has been fixed now
All nodes are being updated with security updates and rebooted in sequence
Due to unavoidable circumstsances,we have decied to drop our dallas location and start our kvm services in New york location.New nodes will be twice faster than the current dallas nodes.All affected yearly customers who do not want to continue services in New york location will be refunded proactive basis and requested to take data backups,those ... Read More »
We will be moving all the remaining ny3 customers on 30th october,2014. NY4 and half of the Ny3 have already been migrated to new nodes.SSD servers will be housed in the same DC,but we have changed our provider due to which we will be allocated new IPs.All affected customers will be notified about the new IP manually.To conpensate it,we have ... Read More »
Updates: This issues has been fixed.We will be crediting one month free for the affected customers.Please email firstname.lastname@example.org to avail the free creditUpdates : Our DC technicians still working on it.routing issue is still being fixedWe aware of the issue and we are working on network issue. We'll keep updating here Your patience is highly ... Read More »