When does my bandwidth usage reset for my VPS?

Bandwidth for each VPS is measured monthly but is not based on your billing date. SolusVM measures all VPS bandwidth the same using the 1st of the month as the reset date for all VPSs. So if you order your VPS on the 15th, your bandwidth usage will reset on the 1st. This also means that if your billing date is on the 15th, and you run out of bandwidth on the 14th, your VPS will remain suspended until the 1st, even if you paid your invoice. If this is the case, please contact us and we will work with you to get this resolved.
  • 25 Users Found This Useful
Was this answer helpful?

Related Articles

How long will I have to wait for a response to my ticket?

Our mission is to answer all client tickets within 6 hours.

Where are your servers located? What datacenters do you use?

OpenVZ VPS:Buffalo, NY: ColoCrossingChicago, IL: ColoCrossingLos Angeles, CA: ColoCrossingKVM...

Do you offer any type of SLA?

We offer a 99.9% uptime SLA. We strive to provide as little to no downtime as possible. We run...

How fast is the port speed?

All of our nodes have bonded 1Gbps NICs. However your VPS may not reach full 1 Gigabit because...

What is the difference between SSD and SSD-Cached?

Our SSD VPS servers are built with hardware RAID10 arrays of large number of pure SSD disks. This...